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Question

Uploads stopped working

  • August 28, 2026
  • 1 reply
  • 9 views

I have been using box for several months and a couple of weeks ago uploads to box.com stopped working. I’ve tried following the suggestions listed on this forum, but have not had any success.  Uploads fail both using the web interface and when using box drive. I have tried different browsers and it fails with any browser I try. I have tried deleting cache/cookies.  I am using a Windows machine.  

I logged in using my wife’s mac and was able to upload from that machine, but nothing works from my PC. 

 

1 reply

Rona Box
  • Community Manager
  • August 28, 2026

Hi ​@alangrau

Welcome to Box Community, and we will assist regarding your Box upload! 

 

For us to help resolve your upload issue, I’m going to create a support case and a member from the Box Product Support team will reach out to you via email. 

 

Please keep an eye out and we hope to get this sorted out soon!