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Question

Uploads missing

  • May 27, 2025
  • 2 replies
  • 7 views

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I uploaded files yesterday but can't find them today.  I've been a Box user for years and have never seen this happen.

 

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Joe, 

Welcome to Box Community and glad to assist!

Looks like we'll be needing information regarding your upload, 

  • Does your upload went through successfully? 
  • Where was the files uploaded, did you used your local Box folder or box.com

We'd love to further assist! 


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Rona

I think I exceeded the file size limit for a free account.  In that case, will there be a message to that effect or will the upload just fail silently?

Thanks

Joe