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Question

Uploads Fail

  • May 23, 2025
  • 1 reply
  • 56 views
C
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Every time I try to upload a file or folder to the box drive, it fails and I receive a 

 "Something went wrong with the upload. Please try again" message. 

    1 reply

    C
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    Hi Bob,

    Welcome to the Box Community! I’m happy to help.

    I believe the issue is most likely a desktop-level firewall on the computer unable to upload. We should be able to fix this by configuring your firewall to allow Box's domains. If you cannot configure this computer's firewall yourself, you will need to loop in your IT team to whitelist Box's upload domains on this computer.
     
    This support article lists the domains that should be allowed in your firewall in order to access and upload to Box: https://support.box.com/hc/en-us/articles/360043696434-Configuring-A-Firewall-For-Box-Applications.

    Best,

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