When I try to preview the uploaded MOV file, it gets stretched horizontally. Last month in April, I uploaded the same file and it appeared correctly. Today I also tried uploading a different MOV file, but it also becomes stretched horizontally. Is this a known bug or something?
Thanks in advance.
I was able to confirm the same event. It's behaving like a bug.
Hi there,
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I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.
Thanks for posting!
I'm also having the same issue. I'm uploaded 9x16 videos, and they get stretched after upload.
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