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Uploaded file is 0KB

  • May 27, 2025
  • 1 reply
  • 8 views
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The PDF file uploaded on Windows is 0KB.

I can't even preview it. It says it's protected.
Please tell me what to do.

    1 reply

    C
    Forum|alt.badge.img
    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 27, 2025

    Hi Masaya,

    Welcome to Box Community and glad to assist! 

    Just for clarity, are you accessing your PDF file through box.com or your local Box folder? 

    We'd love to further assist! 


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