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Upload new SSO XML Data File

  • Oct 15, 2026 6:05 PM UTC
  • 1 reply
  • 27 views
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I need to uplaod an new XML Data file from Entra(The reply URL didn't carry through in the 1st one).  Will not let me delete the Cert or upload a new XML data file. It appears that I need to delete the existing cert then it will let me upload a new SSO Config data file? Can;t delete the cert though.... ?

1 reply

Rona Box
  • Rona Box
  • Community Manager
  • Oct 16, 2026 8:42 PM UTC

Hi ​@IvanSuzukiMexico, 

Welcome to Box Community and we will help you in updating your SSO certificate! 

 

Looks like you will be needing assistance in uploading your new SSO certificate. I have submitted a support case and please upload your XML file, shortly a member from the Box Product Support team will reach out to you. 

 

Thanks for posting! 

We hope to get this sorted out soon, and thanks for posting! 

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