Skip to main content
Question

Upload Network Error

  • October 2, 2026
  • 1 reply
  • 17 views

Whenever I try to upload a file it doesnt work and I get the error message network error

1 reply

Rona Box
  • Community Manager
  • October 5, 2026

Hi ​@BHENRY, 

Welcome to Box Community, and we’re glad to help resolve your upload error! 

 

Let’s get started with these preliminary troubleshooting steps: 

  • Updating your browser to the latest version
  • Clearing your browser's cache
  • Using Box with an alternate browser, computer, or network. 
  • Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
  • Temporarily disabling any plugins/extensions in your browser
  • Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
  • Lastly, restart your machine

 

Hope it works! Let us know if you need additional assistance.