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Question

Upload issue

  • May 23, 2025
  • 2 replies
  • 29 views

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Hello, I am getting an issue when uploading. It says account storage limit reached even though we have unlimited storage space. This has been happening a lot lately, sometimes it works and sometimes not.

BOX2_QNNQE2glhhGP7liX_2Jw4g.png

2 replies

Forum|alt.badge.img

Hi Siina,

Welcome to the Box Community! I'm happy to help.

Ca you please check your storage count by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).

I can see that you have reached the storage quota of 10GB. I suggest that you contact your Box admin for this concern.

Best,


Forum|alt.badge.img

Hi AJ, please see in the photo, our storage is supposed to be unlimited.BOX2_udOsEwcE-sgJnnRgLHLzmw.png