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Upload file error

  • May 27, 2025
  • 4 replies
  • 13 views

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When I uploaded file into the box. It shown error, please contact me back via my e-mail.

4 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hello!

When encountering file upload errors, there are several common issues that can cause problems. Let’s explore some of them and potential solutions:

File Size: Large files can lead to upload failures. Check if the file size exceeds any limits set by the system or available memory. If necessary, break the file into smaller parts for successful upload.
Matching: Ensure that column names in your CSV file match the expected field names. Verify the order of columns and the presence of required fields. Mismatched columns can cause import errors.
Translation (Data): Incorrect encoding or non-standard characters may prevent successful uploads. Save files with the appropriate encoding (e.g., UTF-8) for compatibility within your platform.
Remember to address these issues to improve your file upload process!

 

 

Hope this serves your need!

Charter Panorama


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

I already checked, there are no nay caused as you mention. 

Please help to solve this problem. 

 


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist!

To get a closer look, please attach a screenshot of your upload error. 

We'd love to further assist! 


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

yeu01J329ZEMR9BJDMPEXFBDBKC8B.pngHere is error when I put the file into the box. Please contact me back by e-mail.