Upload Error message

Hi Thomas,

Welcome to Box Community and glad to help!

To properly address this, we’ll need a bit more detail about the error.  I created a new ticket and our Box Product Support will be in touch. Please keep an eye out. 

Thanks for posting!

I have the same issue.  I tried to upload a file 2 years ago and get an error that I do not have access to the folder.  Every single time I reboot my computer the same message comes up on the bottom of my screen.  Why is there no option to cancel an attempted upload?  It seems like such a simple thing

Hi ​@ronald.murphy, 

Thank you for joining the discussion, and we’ll assist with your upload difficulties. 

First, allow me to ask -- where do you upload the files? Is it through your local Box folder or in the Box website? 

Also, I have a few more questions regarding this issue: 

• Is this recurring in all files, and file types? 
• Are you uploading multiple files or individual files? 
• Please attach a screenshot of your error in this thread. 
• What is the Operating System running in your machine? 
• If you have a local Box desktop application installed, what’s the version installed? 

Thanks for posting, and we look forward to hear back from you! 

Thanks for the response

This is the error I receive every time I reboot my laptop.  I have tried all troubleshooting options I could find online like clearing the cache.  I have uploaded 100’s of documents into this folder (this would be a sub-folder inside a folder that I have full access to).  I can access the folder that I receive the error from without issue.  I am not the owner of the folder but I have spoken to them and they cannot find any issues on their end.  At this point I do not want to upload these documents as it could over-write newer, more up to date files so I simply want to cancel the attempt.  My companies IT has attempted to fix this as well with no luck.  I am running windows 10 Enterprise.  All of my uploads are through box drive.  I am very surprised that there is no option to cancel the attempt after an error.

Thanks

Hi ​@ronald.murphy, Thank you for responding! 

In order to get a closer look, I’m going to submit a new case and a member from Box Product Support team will be reaching out through email. 

Please keep an eye out on your inbox, and we’d love to further assist!