Upload Error message

Hi Thomas,

Welcome to Box Community and glad to help!

To properly address this, we’ll need a bit more detail about the error.  I created a new ticket and our Box Product Support will be in touch. Please keep an eye out. 

Thanks for posting!

I have the same issue.  I tried to upload a file 2 years ago and get an error that I do not have access to the folder.  Every single time I reboot my computer the same message comes up on the bottom of my screen.  Why is there no option to cancel an attempted upload?  It seems like such a simple thing

Hi ​@ronald.murphy, 

Thank you for joining the discussion, and we’ll assist with your upload difficulties. 

First, allow me to ask -- where do you upload the files? Is it through your local Box folder or in the Box website? 

Also, I have a few more questions regarding this issue: 

• Is this recurring in all files, and file types? 
• Are you uploading multiple files or individual files? 
• Please attach a screenshot of your error in this thread. 
• What is the Operating System running in your machine? 
• If you have a local Box desktop application installed, what’s the version installed? 

Thanks for posting, and we look forward to hear back from you! 

Thanks for the response

This is the error I receive every time I reboot my laptop.  I have tried all troubleshooting options I could find online like clearing the cache.  I have uploaded 100’s of documents into this folder (this would be a sub-folder inside a folder that I have full access to).  I can access the folder that I receive the error from without issue.  I am not the owner of the folder but I have spoken to them and they cannot find any issues on their end.  At this point I do not want to upload these documents as it could over-write newer, more up to date files so I simply want to cancel the attempt.  My companies IT has attempted to fix this as well with no luck.  I am running windows 10 Enterprise.  All of my uploads are through box drive.  I am very surprised that there is no option to cancel the attempt after an error.

Thanks

Hi ​@ronald.murphy, Thank you for responding! 

In order to get a closer look, I’m going to submit a new case and a member from Box Product Support team will be reaching out through email. 

Please keep an eye out on your inbox, and we’d love to further assist! 

Some users are having the exact same issue when they have had an unsuccessful upload  (same error messages) which they are receiving on a daily basis, even though they no longer need to upload this specific document. How do we make these messages go away and not come back?

Hi ​@Kelly P,

Welcome to Box Community!

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

Thanks for posting!

I think most of us are just searching for an option to toggle the notification to off. For whatever reason all of us keep getting this, please just let us know if we can turn these notifications off.