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Question

Upload email to Box

  • May 22, 2025
  • 1 reply
  • 15 views

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I have a personal account and am considering a small biz account. But I can’t order the trial since I’m already signed up.

But I don’t want to pay until I know about a specific service that I’d be willing to upgrade for.

We sometimes have clients who need to send us larger video files (1-2GB) and they need to do so simply since they are not necessarily tech savvy. From what I’ve read, with the business account I can provide them with an email address where they can send files up to 5GB. Is that correct?

Are there any restrictions around this function I should know about?

1 reply

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Hi Tom,

Welcome to the Box Community! I'm happy to help.

Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.
 
Best,