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Question

upload

  • May 27, 2025
  • 1 reply
  • 9 views

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I am currently on a business plan. I am planning to transfer a 30GB local folder to a folder on BOX. None of the individual files in the folder exceed 5GB. Although I was able to upload everything from the PC used for the upload, when I try to view the folder from another PC using the same ID, I can only see a portion of the files and not the entire folder. Why is this happening?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Mitsuhiro, 

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!