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Question

Upgrading Individual account to Enterprise account

  • May 23, 2025
  • 1 reply
  • 10 views

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Hello,

I would like to upgrade my personal account to an enterprise account but it doesn't give me that option when I select "upgrade account" currently. Please advise!

1 reply

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Hi Logan, 

Welcome to Box Community and glad to help! 

Looks like you've upgraded to a Business account and would you still like to upgrade it to Enterprise? If yes, please feel free to open a ticket here for your Billing concern or contact our Billing team through billing@box.com.  

Hope it helps!