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Upgraded to Box Business - lost access to files

  • May 23, 2025
  • 2 replies
  • 17 views

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We recently upgraded our account to Box Business as we reached the 100gb threshold. This has kicked out all collaborators for our files and I can't access them either as admin. Even the local files won't open as it says path not found.

2 replies

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same here we faced same issues 


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We recently upgraded our account to Box Business as we reached the 100gb threshold. This has kicked out all collaborators for our files and I can't access them either as admin. Even the local files won't open as it says path not found. how to solve it out ?