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Upgraded to Box Business and everything disappeared

  • May 27, 2025
  • 1 reply
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Can someone escalate the process of migration so all files are quickly accessible online? 

    1 reply

    Forum|alt.badge.img

    Hi there,

    Welcome to Box Community and glad to assist!

    Due to your latest Box upgrade and while transitioning your Box contents will be inaccessible indefinitely.

    This turnover process typically takes a maximum of 24 hours. If it exceeds the expected ETA, please feel free to reach out to us again, (https://support.box.com/hc/en-us/requests/new). 

    Thanks for posting!

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