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Question

Upgraded plan and a folder is missing

  • May 23, 2025
  • 1 reply
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I just upgraded to Business Standard plan and my folder is missing. It doesn't appear in Recents either. I'm on a deadline to deliver to my client.  Can anyone help?

    1 reply

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    Hi Josh, 

    Welcome to Box Community and I’m here to help!

    It appears that you are working with one of our Support Team to address your issue after your upgrade.

    Please keep an eye on your email as we continue to work on the issue you reported.

    Thanks for posting! 

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