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Question

Upgrade plan from Individual to Enterprise

  • May 22, 2025
  • 2 replies
  • 58 views
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I want to upgrade plan Individual to Enterprise.

My account was registered with the Individual plan.

(It seems that it is currently a free developer plan.)

 

I couldn't find "Upgrade Plan" in "Account & Billing".

(I refer to "https://support.box.com/hc/en-us/articles/360043692774-Upgrading-your-Box-Account%C2%A0")

How can I upgrade my account?

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    2 replies

    C
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    Hi Anritsu, 

    Welcome to the Box Community!
     
    I understand you are having trouble upgrading your account Developer account. This will require our Billing team to work directly with you so I went ahead and created a ticket for you for an associate to help look into this.
     
    Kindly check your email for details and updates!
     
    Best,
    C
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    Hello, 

    I'm having a similar issue.

    From individual to education sso , Box @ XX University.

     

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