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Question

Upgrade not displaying increased storage

  • May 27, 2025
  • 1 reply
  • 76 views
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I upgraded to Personal Pro from a free version yesterday. My storage quota does not show the 100 gig that should be available to me. Please reset.

    1 reply

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    Hi Barbara, 

    Welcome to Box Community and glad to assist! 

    To rectify your storage according to your subscription, you should reach out to our billing team through billing@box.com. 

    Thanks for posting! 

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