Skip to main content
Question

Upgrade not displaying increased storage

  • May 27, 2025
  • 1 reply
  • 10 views

Forum|alt.badge.img

I upgraded to Personal Pro from a free version yesterday. My storage quota does not show the 100 gig that should be available to me. Please reset.

1 reply

Forum|alt.badge.img

Hi Barbara, 

Welcome to Box Community and glad to assist! 

To rectify your storage according to your subscription, you should reach out to our billing team through billing@box.com

Thanks for posting!