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Question

Upgrade issue

  • August 12, 2026
  • 1 reply
  • 12 views
D

Upgrade issue: Your account needs further verification

Every time I try and upgrade my account it says I need to verify my account but rovides no way to verify.

    1 reply

    J
    • Jill
    • Community Manager
    • August 12, 2026

    Hi ​@devUser,

     

    Welcome to Box Community!

     

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

     

    Thanks for posting!

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