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Question

Upgrade and lost Folders

  • May 23, 2025
  • 1 reply
  • 24 views

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Hello

We are using BOX for business purposes and earlier today upgraded for more memory.  One folder in particular holding 5000+ files has disappeared.

All other folders that were shared containing 13000+ files are present.  

As the folder that is not visible its affecting the workforce as its a working folder.  Please advise what happened as I was the owner of that folder.

Thanks

1 reply

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I have the same issue