hello , I want to upgrade my box account to 100Gb but can't upgrade, I received a reply that the account needs to be verified, while I have entered all the information of the visa card, can you guide me, here is my contact account: , thanks you
Page 1 / 1
Hi there,
Welcome to Box Community and glad to assist!
To upgrade your Box account, please reach out to our Sales Team via https://www.box.com/pricing/
Thanks for posting!
hey there, i have the same problem. can' update. what's theproblem?do you have any idea? 
Same is happening to me, I have been trying to upgrade about 2 weeks, and there is no way to submit ticket or get ahold of someone to help me with the upgrade.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.