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Question

Updating Default Email - Verification Function does not work

  • May 23, 2025
  • 1 reply
  • 11 views

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Attempting to update the Default email in my account and when I go to verify I get a Prohibited message, stating that I am trying to do something forbidden.  

The verification asks for a password that is simple and not your login password but that is where the problem is. 

1 reply

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Hi Carmin, 

Welcome to Box Community! 

Let me open a new ticket in order to have someone to help you with your issue.

Thanks for posting!