I am not the administrator but I need to update the credit card payment information. It guides me to open a support ticket with billing but an error populates when I try to open the ticket, what do I do next?
Question
Updating Credit Card
Hi Charissa,
Welcome to the Box Community!
I'm sorry to hear that you are having this issue. I'm happy to help.
This would be best addressed by our Billing Team at billing@box.com or call 0808 189 0504 our Billing Team to work directly with you.
You may want to check this article from our Box Product Support about "Updating your Credit Card Information".
Best,
I am the administrator and I want to change my credit card information.
Jacqueline Varma, jvarma@geiproject.org
Interested in a response to this. Most websites allow you to easily change credit card information. Why is this option hidden in box?
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