I took 3 months off and everyone moved folders and locations of items. How do I reset my computers box to update to the changes? They show online, but it is not doing it automatically in my computers box folder. I am a graphic designer on a Mac. I need to access the items and not login online to get a file.
Hi Danielle,
Welcome to Box Community and glad to assist!
To keep your Box contents updated through your local Box folder. Make sure you've updated Box Drive, if you haven't used it yet. Please install Box Drive.
And only utilize Box with the recommended and supported browser(s) and OS version(s)
Thanks for posting!
Hi,
I had Box Drive and installed it again. There was still no change in the previous files. Is there another solution? Do I need to uninstall and risk it?
Thanks!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.