Firm Administrator is no longer with firm. How do I contact to update firm administrator and verify billing information?
Question
Updating Administrator for one who left firm
Hi Beth,
Welcome to the Box Community!
Kindly follow the guidelines in this article on how to perform "Admin Transfer": https://support.box.com/hc/en-us/articles/360044193393-Admin-Transfer-Protocol-for-Departed-Admins
If you need to contact Box Billing team, you may send an email to billing@box.com for further assistance.
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