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Question

Updating Account

  • May 23, 2025
  • 1 reply
  • 53 views
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I have tried to make changes to the emails on the account. 2 of the emails are erroring out. I had to move 1 person to the primary to remove the prior primary. Now I am not able to add 2 of the emails. Is there a contact phone number for support?

    1 reply

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    Hi there, 

    Welcome to Box Community and glad to assist! 

    Are you trying to change you primary email address from this account? If yes, what is the error message you're receiving? Please feel free to attach a screenshot of your error. 

    We'd love to hear back from you! 

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