Skip to main content
Question

Unwanted Deletion of Accounts

  • May 23, 2025
  • 2 replies
  • 8 views

Forum|alt.badge.img

Hello,

I received an email from BOX that states, 2 collaborators are set to be deleted by April 1st, 2024 on my account. How can i prevent this from happening?

2 replies

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Renee, 

Welcome to Box Community and glad to assist! 

In order to get a closer look, can you send me a screenshot of this email you received? Please redact email addresses that may be posted in this forum from your attachment. 

We'd love to further assist! 


Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Rona,

Here is a screenshot of the email from Box:

fby01HT650GVX9JCJW719NR700SDE.jpeg