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How do I unsync a file so I stop getting error messages about it?


Box version 2.37.142 and windows 10 

Hi Senthil, 


Welcome to Box Community and glad to help! 


To clear your Box Drive's cache please log out and log in. 


To log out from Box Drive: 


  1. Navigate to the search menu by going to the system tray and clicking the Box icon.
    • Alternatively you can use the keyboard shortcut Ctrl + Alt + Shift + B.


  2. Click the gear icon, and from the list that displays click Log Out.

Hope it works! 


 


 


I logged out and in and it didn't work.


What else should I do?


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