Skip to main content
Question

Unsubscribe

  • May 22, 2025
  • 3 replies
  • 25 views

Forum|alt.badge.img

Seems like this is what everyone is doing to hopefully unsubscribe. What a joke. Please unsubscribe my email address from all updates and marketing distribution lists.

3 replies

Forum|alt.badge.img

Hi Josh,

Welcome to the Box Community!

I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe request and have forwarded your preference choice to privacy@box.com. Please check your email to look for a correspondence and any additional action required.

Should you have any questions, please don’t hesitate to email privacy@box.com.

Sincerely,


Forum|alt.badge.img

Well I don’t think you’re “obligated” to send me any of these numerous emails you’ve sent over the past few months. But if you’re pretending you are, it sounds like my only choice is to just cancel my account.


Forum|alt.badge.img

Hi Josh, 

We apologize for the trouble. I went ahead and submitted a ticket on your behalf for your request. 

Kindly check your email for details and updates. 

Should you wish to proceed is deleting your account, you may follow the steps provided in this article: https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account 

Regards,