Skip to main content
Question

unsub = gross violation of CAN SPAM

  • May 23, 2025
  • 1 reply
  • 8 views

Forum|alt.badge.img

Everyone who is having difficulty unsubscribing, please complain to the FTC, which enforces the CAN SPAM Act and Rule:  either ReportFraud.ftc.gov, or www.ftc.gov/complaint will work.  Four steps to unsubscribe is absolutely ridiculous, not to mention a CAN SPAM violation: CAN SPAM requires NOT ONLY telling recipients how to opt out of receiving future email, BUT ALSO honoring opt-out requests promptly, and specifically: "You can’t ... make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request. Requiring receiving and entering a 'code' is a CAN SPAM violation!

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and glad to help! 

Looks like a member of our team was able to address this concern. Let us know in this forum if you have additional queries. 

Thanks for posting!