Hello, my team has the highest membership with unlimited storage but we have hit the max quota. Is there a way to add on more storage to our account? We have been cleaning up our files but we continue to run in to this issue. Thank you!
Question
Unlimited account has hit max storage. How do I request more storage?
Hello,
It seems there might be a misunderstanding with "unlimited storage" in your plan. Here are possible explanations and solutions:
True Unlimited Storage Might Not Exist: Some services might advertise "unlimited storage" but often have limitations or fair use policies. These policies might restrict storage usage beyond a certain threshold.
Reaching Internal Limits: Even with "unlimited" plans, there could be internal quotas or restrictions in place to prevent abuse. You might have reached an internal limit even though it's advertised as unlimited.
Here's what you can do:
Contact Support: Reach out to the service provider's customer marykayintouch support. Explain that you've hit the storage limit on your "unlimited" plan and inquire about options. They might offer:
Paid Storage Upgrades: Some services allow purchasing additional storage if you exceed the free "unlimited" tier.
Data Management Assistance: Support might offer suggestions on optimizing storage usage or archiving old data.
Review Terms of Service: Carefully review your service agreement or terms of service to understand any limitations or fair use policies associated with "unlimited" storage.
Consider Alternatives: If the current provider doesn't offer a suitable solution, explore alternative services with plans that better suit your storage needs.
I hope the information may helps you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.