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Question

Unknown IP login

  • May 23, 2025
  • 1 reply
  • 28 views

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Hello - I do not understand why my account was used to login from a server location in Luxembourg earlier today. Could your product team please look into this? It’s also strange that this has to be posted on a public forum - I would suggest providing direct contact details for your team

1 reply

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Hi there, 

Welcome to the Box Community! 

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

Thanks!