For some reason I can’t access my University’s BOX account and when I try to reset the password it says the reset link was sent to an email that doesn’t exist.
The university told me I need to talk to BOX.
Please help.
Question
University BOX can't log in. Wrong recovery email
Hi
Welcome to Box Community, and we’ll help you out regarding your Box access.
Do you remember creating a Box account using your university email? Also, were you able to log in successfully before?
If you’re getting a message that your email doesn’t exist, did you check if it’s still active?
Looking forward to hear back from you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.