I was just charge $99 for a renewal on a product I didn’t want and we have never been able to successfully upload a single thing. Every time we tried it just sat there loading for hours and never did anything. This product doesn’t work. Please refund me or I will contact my bank to have them do it.
Question
Unauthorized renewal - Refund Request
Hi
Welcome to Box Community, and we’re glad to assist!
Sorry to hear about your upload error, and if you want we could get the support that you need to address the error. However, if you’re already decided to discontinue the service please email us at cancel@box.com.
Thanks for posting, and we hope to get this sorted out very soon!
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