I have updated my last name and email address in my account. Box is asking to verify my email, and I receive that verification email. When I click on the link, it takes me to a new PW set up, then I'm taken to a page that says:
You may have mistyped the address or the page may have moved
Hi Liz,
Welcome to the Box Community, I'm happy to help!
Could you try clearing your browser cache and then logging in to your Box account using this link: https://account.box.com/login with your Box credentials and see if you can try this again?
You will need to link your new personal email into the account, and the follow the steps in this article to change the Primary email address on your Box: https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail
Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
