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Question

Unable to verify account

  • May 22, 2025
  • 1 reply
  • 71 views
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I am unable to verify my account and therefore cannot accept an invite that I need to be in. Please help

    1 reply

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    Hi Jackson, 

    Welcome to the Box Community!

    I just checked your profile and it shows you've already verified the email address linked to this Box account.

    If you are still unable to login, please go ahead and request for a password rest link following this article and make sure to check your spam/ junk folder for emails from Box: https://support.box.com/hc/en-us/articles/360044195593-Reset-My-Box-Account-Password 

    Let us know if you have any questions and we will help you!

    Best,

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