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unable to use boxsdk[jwt]

  • May 23, 2025
  • 1 reply
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Hi,

I have a box developer account. I wanted to create a python app that displays the files from box. 
I followed your instructions for boxsdk[jwt] but ran into a few issues. 

1. The instructions state to navigate to the Authorization tab for your application. I do not have such a tab. I selected JWT 

Navigate to the Authorization tab for your application within the Developer Console.
I do not have this tab. 

2. I set everything else up. My enterprise id is 0.  I am getting this error:

Message: Please check the 'sub' claim. The 'sub' specified is invalid. Status: 400 Code: invalid_grant Request ID: None Headers:

 

 

    1 reply

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    Hi Parissa, 

    Welcome to Box Community and I'm here to help! 

    Great news! We are thrilled to share that the all new Box Developer Community site is live. (https://support.box.com/hc/en-us/articles/17528461171347-New-Box-Developer-Community-June-2023-)

    You may visit our brand new forum with your API queries using forum.box.com.

    We'd love to have you there! 

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