unable to download or open file from Box desktop app. My desktop has plenty of disk space. I can’t even open the PDF or adobe files from the web browser. Please help.
Hi @Lisa239Abs,
Welcome to Box Community and we’re glad to assist!
It indicates that you have already collaborated with one of our team members. Since you have created a new case, please keep an eye out and someone from Box Product Support team will reach out through email.
Happy Friday, and we hope to get this sorted out very soon!
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