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Question

Unable to uploaded files into my Box account as of today, 10/3/2023

  • May 23, 2025
  • 2 replies
  • 15 views

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Trying to upload files into my Box account is failing.  Payment was made on 9/30.  I've seen multiple incidents mentioned as of 10/2/2023 but says all fixed, but obviously it is not.  Please provide an update via email regarding the issues with the Box. 

2 replies

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We started getting upload failures via the FTP channel, no payment issues on our side.


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Hi Romona, 

Welcome to Box Community and glad to help! 

To address your upload issue, we encourage you to run these troubleshooting steps for uploads. 

Hope it works!