Trying to upload files into my Box account is failing. Payment was made on 9/30. I've seen multiple incidents mentioned as of 10/2/2023 but says all fixed, but obviously it is not. Please provide an update via email regarding the issues with the Box.
We started getting upload failures via the FTP channel, no payment issues on our side.
Hi Romona,
Welcome to Box Community and glad to help!
To address your upload issue, we encourage you to run these troubleshooting steps for uploads.
Hope it works!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
