Hi V.Vivek, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

Once again, please try to reupload your files. 

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

Hi Rona,

Thanks for fixing the storage account.

Requesting to do the same once again as facing the storage issue now.

Thanks,

V. Vivek.