When ever I try to upload file to box I receive the following error - “file could not be used to create a folder”. Even when I create a folder I receive the same error message when uploading the file. I have tried general trouble shooting problems with no effect.
Question
Unable to upload files to Box
Hi
Welcome to Box Community, and we will assist you in resolving your upload error!
Let’s get started with the following questions,
- Which upload method do you use to upload the file and resulted to this error message? Note that you can either upload via drag and drop or upload through the file browser.
- What is your permission in the folder?
- Has it ever worked for you in the past?
- When did this error started?
- Are you uploading multiple files at once?
- Would you get the same error message for uploading a single file?
If you continue to experience this error, please see the recommended troubleshooting steps from this article.
Let us know if you need further assistance!
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