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Unable to Upload Files - States Storage is Full when it's not

  • May 23, 2025
  • 1 reply
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Hi,

I'm unable to upload files and I am receiving this message stating I'm out of storage even though it states I've used 88.5MB out of 10GB. Please advise.

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Thank you,

    1 reply

    Forum|alt.badge.img

    Hi there,

    Welcome to Box Community and glad to help!

    Seems that it's a Sales prompt to upgrade your account to utilize bigger storage. Get rid of this one by clicking the "x" at the top right corner of this image.

    Hope it helps! 

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