Skip to main content
Question

Unable to Upload Files - States Storage is Full when it's not

  • May 23, 2025
  • 1 reply
  • 13 views

Forum|alt.badge.img

Hi,

I'm unable to upload files and I am receiving this message stating I'm out of storage even though it states I've used 88.5MB out of 10GB. Please advise.

pwo01HENY89SP9R25PG5W04K6T6VM.jpeg

wcl01HENY8PSAGPWJDTQB75869HDT.jpeg

 

Thank you,

1 reply

Forum|alt.badge.img

Hi there,

Welcome to Box Community and glad to help!

Seems that it's a Sales prompt to upgrade your account to utilize bigger storage. Get rid of this one by clicking the "x" at the top right corner of this image.

Hope it helps!