Unable to Upload Files - States Storage is Full when it's not

Question

Hi,
I'm unable to upload files and I am receiving this message stating I'm out of storage even though it states I've used 88.5MB out of 10GB. Please advise.

Thank you,

community-manager · Answer

Hi there,Welcome to Box Community and glad to help!Seems that it's a Sales prompt to upgrade your account to utilize bigger storage. Get rid of this one by clicking the "x" at the top right corner of this image.Hope it helps!

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