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Question

Unable to upload files

  • May 27, 2025
  • 3 replies
  • 37 views

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Hi,

I'm unable to upload files today using app.box.com. It worked last week. Now I continue to get this error.mskl3MoQUQl2XvtrUY9o2Gcuw.png

IT unable to see any issues with firewall causing this issue. 

Thanks,
Jack

3 replies

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Hi Jack, 

Welcome to Box Community and glad to help! 

If you run into errors while uploading your files through the Box website. Kindly run these suggested troubleshooting steps. 

Hope it works! 


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I am suddenly having the same issue and none of the recommended troubleshooting steps have worked, please advise. 


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Hi Rona,

I followed all suggested troubleshooting steps without success. Anyway to further diagnose what is causing this error?

Thanks,