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Question

Unable to upload files

  • May 27, 2025
  • 3 replies
  • 28 views

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Hi,

I'm unable to upload files today using app.box.com. It worked last week. Now I continue to get this error.mskl3MoQUQl2XvtrUY9o2Gcuw.png

IT unable to see any issues with firewall causing this issue. 

Thanks,
Jack

3 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Jack, 

Welcome to Box Community and glad to help! 

If you run into errors while uploading your files through the Box website. Kindly run these suggested troubleshooting steps. 

Hope it works! 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

I am suddenly having the same issue and none of the recommended troubleshooting steps have worked, please advise. 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Rona,

I followed all suggested troubleshooting steps without success. Anyway to further diagnose what is causing this error?

Thanks,