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Unable to upload document in Box

  • May 23, 2025
  • 1 reply
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I need to know and check what is the storage capacity in my box? what is the procedure?

I cant upload any data in the box further. What is the solution now if my storage capacity is more than present uploaded file capacity and vice versa, 

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and I'm here to help with your upload issue. 

    To check your current used storage, log in to the Box website> Account Settings> Storage Used. 

    Upon checking you don't seem to have your own contents in Box. And you may be uploading contents in a shared folder. If so, kindly reach out to the owner. 

    Hope it helps! 

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