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Question

Unable to upgrade to enterprise plan

  • May 22, 2025
  • 2 replies
  • 28 views

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Hi,

I saw that Box has an enterprise plan with a trial option on the website (https://www.box.com/pricing) but I am unable to get it when after I sign in, I can only see the business and business plus plans. Is there something I need to do in order to change this?

2 replies

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Hi Samir,

Welcome to the Box Community! 

I'm sorry to hear about the trouble with the upgrade. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.
 
Best,

 


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