We are trying to upgrade our plan and there is a payment error, it asks to verify all fields again or contact support. We tried multiple cards and the same error occurs.
Please advise on how we may proceed.
Question
Unable to upgrade my plan
Hi
Welcome to Box Community, and we’re glad help upgrade your account.
To complete your upgrade, please reach out to our Sales team and use our chat function via box.com/pricing.
Hope it helps, and we look forward in getting it sorted out very soon.
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