I am unable to upgrade to Personal pro.
Question
Unable to upgrade my plan
Hi Kapil,
Welcome to the Box Community! I'm sorry to hear that you are having issues with the upgrade. Happy to help.
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.
Best,
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