Skip to main content
Question

Unable to upgrade from free to personal Pro - no chat or ticket option available

  • March 23, 2026
  • 0 replies
  • 2 views

Hi, 

I am trying to upgrade my account but when I try to pay I get an error… see screenshot. 

But that link does not have an option to submit a ticket - nor can I find one anywhere. 

This is somewhat urgent - and also somewhat frustrating. please advise. 

 

Best,

Jesse