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Question

Unable to sync box into oulook mail

  • May 22, 2025
  • 4 replies
  • 12 views
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My mail oulook could not add storage that try to get file from box.

here is error message 

 

Error: redirect_uri_missing

Show Error Details
  • response_type=code
  • client_id=6leu5uxaq9zd65pxujr23ejrdbh5zptl

    4 replies

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    Hi there, 

    Welcome to the Box Community, I'm happy to help!

    Do you mind providing a screenshot of this specific error so we can take a closer look?

    Also, may I know what specific outlook app (native outlook app or the web version) are you using and what device are you using?

    Additional information would help us understand how we can help and determine the next troubleshooting tips we can provide you.

    Looking forward to hear from you!

    Regards,

    C
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    Hallo,

    I have exactly the same problem on all my idevices! The problem comes when trying to connect to box storage within the Outlook app.

    OS: iOS 15.5

    App: iOS Outlook Version 4.2219.1

    Device: iPhone SE 2016, iPhone SE 2022. 

    Best regards

    BOX1_446QVRHP-6rP9JwvOE5XCA.png

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    Same here IPhone IOS 15.4.1 and IPad on IOS 15.5
    Outlook app version 4.2218.0

    reboot of devices - no fix

    reinstall of outlook app-no fix

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    Microsoft fixed the error with Outlook Version 4.2220.0

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