I set-up my account and I am logged in. However it is pending due to 2FA. I need an email for this and it tells me my email is not valid. I attempted to submit a ticket and that option does not seem to be available. Yes this is a paid account.
I set-up my account and I am logged in. However it is pending due to 2FA. I need an email for this and it tells me my email is not valid. I attempted to submit a ticket and that option does not seem to be available. Yes this is a paid account.
Hi Rosie,
Welcome to Box Community and glad to help!
It appears that a case has been created to address your log in issue. Please keep an eye out and a member of our team will be in touch.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.