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I set-up my account and I am logged in. However it is pending due to 2FA. I need an email for this and it tells me my email is not valid. I attempted to submit a ticket and that option does not seem to be available. Yes this is a paid account.


 

Hi Rosie, 


Welcome to Box Community and glad to help! 


It appears that a case has been created to address your log in issue. Please keep an eye out and a member of our team will be in touch. 


Thanks for posting! 


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